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Software for your field team

Know what happens in the field. Fix it before the next visit.

Bring your field operations together.

Plan visits, build custom checklists and manage in-store assets with one platform for your own field team. Define the KPIs that matter to your business and use RAVA SENSE to reach relevant information faster.

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SaaS platform. Subscription per licence. Optional modules available separately.
ECHO Overview dashboard
ECHO mobile app, today's route
Visit completedLidl Ploiesti · score 88
Critical issueCooler temperature above range
SENSEOSA is 55% against a 98% target
The problem

Between two reports, you don't really know what happens in the field.

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From plan to result

How the work flows through ECHO.

Plans, field results, reporting and follow-up stay in one system, from the manager who publishes the route to the team member who records the visit.

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The work is connected. So is the information.

Bring field activities and their results into a shared management view.

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Your operation defines what ECHO measures.

Configure checklists, data collection and KPIs around your business requirements. Give your team clear instructions and your managers the information they need to evaluate results.

ECHO checklist builder

See the result. Understand the detail.

Compare execution with your targets. Explore results by region, retailer, location or team member, down to the individual visit.

CLICK A POINT ON THE DASHBOARD
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ECHO Overview dashboard
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Platform modules

Everything your field operation runs on.

ECHO Platform covers planning, execution, reporting and follow-up. Asset Management and SENSE extend it where you need them.

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Industries

Configured for the way your sector works.

The same platform supports different field operations. Checklists, KPIs and reports follow the requirements of each industry and each company.

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See the solution
RAVA SENSE | Optional AI module

Get to the answer faster.

SENSE is ECHO's AI module, adapted to your company's rules and requirements. It helps users find relevant information and understand results in the context of your operation.

Explore RAVA SENSE
RAVA SENSE in the mobile app
Implementation

From first conversation to a team in the field.

We configure ECHO around your locations, products, team structure and checklists, then start with a pilot before the full rollout.

How it works
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Put ECHO to work with your team.

Show us your field workflows. Explore how ECHO can support them and discuss the licences your organisation needs.

Book a demo
The ECHO platform

From the visit plan to the management view.

ECHO connects field activities, custom audits and reporting in a shared system. Your team records the work through the mobile app. Managers follow results through dashboards and reports. Add Asset Management for equipment inspections and SENSE for AI assistance adapted to your business rules. Both modules are sold separately.

Custom Audits & Checklists Asset Management RAVA SENSE

Every location visited when it should be.

Plan and coordinate field visits.

Organise locations, assign team members and define recurring visit frequencies. Publish routes, adjust daily plans and track visit status, including the reasons for skipped or missed visits.

ECHO routes
Custom Audits & Checklists

Your standards, checked the same way everywhere.

Build every audit around your requirements.

Create the checklists your operation needs. Define your questions, response types, conditional logic and evidence requirements to guide your team through each assessment.

Configure your own KPIs and targets to measure what matters to your business. Connect the information collected in the field with reporting built around your criteria.

Adapt checklists and indicators as your processes, priorities and requirements evolve.

ECHO checklist builder

Everything your team needs in the field. Nothing more.

Capture what happens in the field.

Use guided forms to collect the information your business needs, supported by photos, GPS and timestamps. Retail availability, pricing, promotional execution and operational checks are examples of what a checklist can cover.

Visit check-in Checklist in the mobile app
Optional module

Know where every asset is and whether it works.

Manage the equipment behind execution.

Add the optional Asset Management module to maintain an asset register, track placements and inspect equipment during field visits. Configure inspection criteria for each equipment type and connect reported faults with maintenance follow-up.

Explore asset management
Asset detail

Find the locations that pull your KPIs down.

Turn field observations into usable reporting.

Follow your KPIs against the targets you define and review trends across your operation. Filter results by region, retailer, store, agent or product, and export the underlying data for further analysis.

Multidimensional analysis
Push notifications

No problem found in the field gets forgotten.

Keep teams informed.

Push notifications bring visit changes, critical issues, KPI alerts and maintenance assignments to the people responsible.

RAVA SENSE | Optional AI module

Ask a question, get the answer in your business terms.

Get to the answer faster.

SENSE is ECHO's AI module, adapted to your company's rules and requirements. It helps users find relevant information and understand results in the context of your operation.

Ask questions in natural language and explore your data with the business criteria that matter to your team.

AI adapted to your business rules.

Your internal rules give SENSE the context to support relevant answers, whether users need a specific piece of information, a summary of findings or help interpreting results.

See SENSE in action
RAVA SENSE: client rule, question and answer

See ECHO through your own workflows.

Bring a field process, checklist or reporting requirement to the conversation. Explore how your business rules can shape the way SENSE supports your team.

Book a demo
Asset management | Optional module

Know where your assets are and what needs attention.

Manage coolers, displays and other in-store equipment through a connected register of placements, inspections and maintenance activity. Asset Management is an optional ECHO module, sold separately.

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Scan asset QR code Asset inspection

Give every asset a clear record.

Keep identification, ownership, serial numbers, warranty details and QR codes together. Record where each asset is placed and retain its movement history.

Asset record

Inspect assets as part of the visit.

Scan the QR code to identify an asset and record its condition. Configure inspection checklists and KPIs around your equipment and operating requirements.

Functionality, cleanliness, branding and temperature are examples of checks your team can record where relevant. Support observations with photos, timestamps and location data.

Asset inspection checklist
Report fault

Connect reported faults with maintenance.

Create service requests, set priorities, assign responsibility and follow progress through resolution. Keep repair notes, parts and costs linked to the asset.

See what needs attention across your network.

Review overdue inspections, open maintenance requests, condition scores and location mismatches. Follow maintenance costs and the time taken to resolve issues.

Assets report

Bring asset management into your field workflow.

Explore how your team can inspect equipment during its regular visits and keep the asset history up to date.

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Use cases

Start with the work your team needs to do.

Build field workflows around your own checklists, business rules and KPIs. The examples below show some of the ways ECHO can support your operation.

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Your operation defines the setup.

Bring your visit process, checklist, reporting requirements and business rules. We can walk through how they fit within ECHO.

Book a demo
Licensing

Choose the setup your team needs.

Start with ECHO Platform through a SaaS subscription per licence for your own team. Add Asset Management, SENSE or both according to your requirements. Optional modules are sold separately.

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Asset Management and SENSE are optional modules for ECHO Platform, sold separately.

Start with your operation.

Tell us how your team is organised, which locations it covers and what information it needs to collect.

We will use those requirements to discuss ECHO Platform, the optional modules you need and a licensing proposal for your team.

Discuss licensing Book a demo
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About RAVA

Field operations are at the centre of ECHO.

RAVA brings together field execution and technology. ECHO turns that operational perspective into software that companies can use with their own teams.

The platform connects planned visits, custom checklists, asset inspections and management reporting. SENSE adds AI assistance adapted to each company's rules and information needs.

Our focus is practical: help teams understand what needs to be done, record what happens in the field and make that information useful to the people managing the operation.

ECHO management view ECHO mobile app

See how ECHO fits your team.

Talk to us about the activities you manage and the information you need.

Book a demo RAVA is part of The Hub.
Book a demo

See how ECHO fits your field operation.

Tell us about your team and the activities you manage. We can focus the demonstration on the workflows that matter to you, including custom checklists, reporting, asset management and SENSE.

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What would you like to explore? (optional)
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Solutions

Configured for your sector and your team.

ECHO adapts to the way each industry organises its field work. The checklists, KPIs and reports below are examples. Each setup follows your own requirements.

By industry

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By role

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Bring your own field workflow.

Tell us about your sector, your team and the information you need. We will show how ECHO can be configured for it.

Book a demo
Integrations & API

Connect ECHO with the systems you already use.

Import the master data your team works with and send field results to the tools your managers rely on. The scope of each integration is defined together with your team during setup.

YOUR SYSTEMS
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ECHO
Master data, visits, checklists, KPIs, photos and issuesIMPORT · EXPORT · API
RESULTS GO TO
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Tell us which systems you work with.

We will review your data sources and reporting tools and propose the integration scope for your setup.

Book a demo
Security & data

Your data stays under your control.

ECHO holds operational data about your locations, products, team and results. Access follows your organisation, evidence is recorded at the moment of capture and your data remains yours.

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Access control

Access that follows your organisation.

Each user sees the clients, regions, locations and reports that correspond to their role. Administrators manage users, roles and permissions from Settings.

ECHO settings

Questions about data and security?

We can share the technical and contractual details your IT and legal teams need.

Contact us
How it works

From first conversation to a team in the field.

ECHO is configured around your operation before your team starts using it. We work with you from the first review of your workflows to the full rollout, and support your administrators afterwards.

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Preparation

What we need from you.

The more of this information you have at the start, the faster your setup goes. We can work with spreadsheets or exports from your current systems.

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Start with a conversation.

Show us how your team works today. We will propose a setup, a pilot and a timeline.

Book a demo
Resources

Guides and articles for field operations.

Practical material on audits, KPIs, visit planning and in-store equipment, and news about ECHO.

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Read
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See how this works in ECHO.We can walk through it with your own workflows.
Book a demo

More to read

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Read
Contact

Talk to the RAVA team.

Questions about ECHO, partnerships or press. Send us a message and we will reply by email.

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